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Needle-less injector/Red jet

N

Interviewee

37 Designer

Team Advantages

Team Disadvantages

3, 4

Project Outcome

Successful

Industry

Medical

Location

Chicago

Team Risk Tolerance

High

Team Dynamics

TeamDynamics_FunandProductive

Company

Needle-less injector/Red jet


I was just saying it was kind of typical where we're all friendly on the outside, but then as soon as we're done talking with them... I don't know I feel like we're always two-faced with clients. After we're done facing them, we talk about them and we're like oh they don't really get it, they don't understand, they're gonna mess it up. It was like that with him. He was a nice guy. He definitely wasn't a problem the way some clients are. [2770]
To some degree. He had this very...He had an engineering background and he had this super, super methodical way to coming up with ideas and I remember at one point we were talking about the patch or one component of the solution, and he had created a spreadsheet to think about every possible way that this thing could exist. He wasn't thinking about holistically. He was trying to analyze this problem into all these little parts and you couldn't really do that. There was some value in doing that, but he was saying there's no other way to do it because we've exhausted all the solutions. We were trying to say no you can be inspired and come up with something new and turn it into something bigger than just all these little part. [2773],[2772],[2771]
I think she sometimes felt like she wasn't really given the freedom to do it the way that she would have liked to. She maybe felt a little bit oppressed in that sense. Overall, for me, it was pretty good. [2774]
The nicest thing that I remember about that project was that it was being run by a man in his middle ... with a family. He's older and so he was very careful to make ... He was going home every day at 5:00 which was just really refreshing, because I don't even remember what I worked on previous to that, but we definitely had lots of late nights, and ever since then I've had lots of late nights, so that sticks out in my mind as being nice. [2755]
They were a little bit still figuring out some of the science and technology behind as in how long you would have to hold this applicator, some of those specs around things like that. How big certain things were going to be, but for the most part, they were able to give us enough constraints to work with I guess. [2756]
Another nice thing about the project was that the makeup of the team because there were these two really senior people that totally knew what they were doing, and they had done tons and tons of health projects, that was a really awesome learning experience for me. Amy is our health practice human factors researcher and I don't know if you've met her, but she's a very strong personality. She has really strong opinions about the way things should be done. She's very orderly ... [2757],[2758]
Mark went on vacation for two weeks at some point during it and so it left the whole project up to me and Erin, the other girl, and that was right when we were doing all this prototyping and we were about to go back into the field to get user feedback from people. She and I had never really dealt with vendors before and all this large scale prototyping but we totally nailed it. It was really fun and it gave us a little empowerment I guess, and a little taste of managing a little bit because we had some other interns that were working for us. We were the ones calling the shots and working with the vendors and changing drawings and fixing them and making sure everything was here and keeping track of everything. That was a little stressful but a lot of fun. [2760]
She and I had never really dealt with vendors before and all this large scale prototyping but we totally nailed it. It was really fun and it gave us a little empowerment I guess, and a little taste of managing a little bit because we had some other interns that were working for us. We were the ones calling the shots and working with the vendors and changing drawings and fixing them and making sure everything was here and keeping track of everything. That was a little stressful but a lot of fun. [2767],[2766],[2765]
Yeah, I just remember it seemed like we had a lot of time. There wasn't a lot of pressure the way that some of the other project seem really, really fast paced and that was nice. [2759]
I don't think so. I was less involved at that point with a lot of the budget and project leadership stuff, so I wasn't real aware of how things were going, but as far as I know it was all fine and we had ample everything. [2762],[2763],[2761]
To me the most inspiring thing was meeting people in their homes. It was actually very heartbreaking going to their houses, because these were people that were living with major, major pain for long periods of time and people that were ... they reminded you of your mom. This one woman, she had a son in high school, and they told her that she wasn't going to live to see his graduation, but she had lived to see his graduation and she was ... I still remember sitting in her kitchen with her and her crying and telling us about how if this thing was to work, just what it would mean for her to be able to go out and do things in the last months of her life. That was pretty motivating. [2768],[2764],[2769]
Reference Tags
[2770] Insufficient Feedback,[2773] Anchoring,[2772] Methodologically creative,[2771] Empathetic disposition,[2774] Reactance,[2755] Balanced workload pressure,[2756] Vague goals,[2757] Organizing effectively,[2758] Trust,[2760] Promote autonomy & sense of ownership,[2767] Organizing effectively,[2766] Promote autonomy & sense of ownership,[2765] Trust,[2759] Balanced workload pressure,[2762] Appropriate resources,[2763] Balanced workload pressure,[2761] Organizing effectively,[2768] Empathetic disposition,[2764] Identifiable victim effect,[2769] Listening disposition

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